How do we process personal information?
When you participate in or use the services offered by Fun Chinese, we will collect information about you to the extent necessary to provide such services. Here we explain in more detail what personal information we collect in our operations and how we process this information.
1. Registrar and contact details
2. Name of registrar
3. What information do we process?
We collect the following personal information from our clients:
- Email address
- Telephone number
- Other information provided by Customer related to customer relationship management, service provision and / or marketing
4. How do we collect and process the information?
When a user signs up for a free trial session, we are required to request and store the user’s name, email address and phone number. This is because the user needs to 1) receive email communications regarding the trial session, 2) obtain an online classroom account for the online lesson. The information required at the stages are: name, email and phone number.
We store and use the data mentioned above for the purposes of 1) enabling lessons and trial session to be scheduled, 2) enabling online classroom set up for the lesson, and 3) enabling our support team to ably deal with any issues.
5. Disclosure of information
Fun Chinese will not disclose personal information it collects to third parties unless it is necessary for the purposes described above, to the extent permitted and required by applicable law. Personal data will not be transferred outside the EEA unless it is technically necessary to provide the service. In such cases, the transfer of information shall comply with the requirements of applicable law.
6. Principle of protection of the register
Fun Chinese’s systems and data are protected by the necessary technical and organizational methods. Access to information requires, among other things: a personal username and password assigned only to the controller staff member whose role and duties are associated with that access. Access control is in place for the premises of the controller.
7. How long do we store your data?
We will retain records for as long as required by applicable law. We keep records of our customers, partners and other contacts for as long as the information is necessary for the purpose of the data processing in question. As this time is very case-by-case, we periodically evaluate the need for our information and remove data that is no longer needed.
8. Rights of the data subject
You have the right to request a review of your data processed by Fun Chinese, and to have it removed and corrected. You may also send us other requests based on applicable data protection law. You can also always opt out of processing your data for newsletters and other direct marketing. Please send such requests to the address described in section 1 above.
9. Third party websites
Related services and offerings with links from this website, including all other websites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Fun Chinese is not responsible for the privacy practices or contents of third-party websites. We recommend and encourage that you always review the privacy policies of third parties before you provide any personal information or complete any transaction with such parties.
Fun Chinese has the discretion to occasionally update this privacy statement. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect.